Job Summary
Responsible to ensure smooth running of operations for client accounts assigned and to drive client satisfaction.
Roles & Responsibility
- Ensure that quality objectives and KPIs of the department are achieved.
- Responsible for the smooth running of daily operations and fulfillment of client requirements/expectations agreed upon for clients assigned to self and team.
- Liaise with Marketing/Trade Marketing/Client teams on co-packing activities, raise subcon PO timely and monitor/manage POS Material inventory store in the warehouse to avoid insufficient POS material for co-packing jobs.
- Work closely with Marketing/Trade Marketing/Client teams on monthly Branch Transfer and raise STO PO timely.
- Coordinate with Marketing/Trade Marketing teams and raise documents for the update/creation of material master, pricing/bonus, product hierarchy and Master Labelling List.
- Build and maintain good business relationship with internal teams and assigned client teams.
- Act as a point of contact for assigned clients for matters related to daily operations.
- Gather and report client operational results in comparison to KPIs set in service level agreements and share in monthly S&OP meeting conducted with clients.
- Undertake additional responsibilities and duties as assigned by superior from time to time.
Job Requirements
- Minimum Diploma/Degree in Management/Admin or related field.
- Minimum 2-3 years work experience in similar role.
- Knowledge in Pivot Table & V-lookup functions will be added advantage.
Job Types: Full-time, Permanent
Pay: RM2,500.00 - RM3,800.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
Yes
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Administration: 1 year (Required)
- Pivot Table: 2 years (Required)
- V-lookup: 2 years (Required)
Application Deadline: 07/31/2023
Expected Start Date: 07/17/2023
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