· Attend to walk-in customers, handle phone calls and email enquiries in a professional and prompt manner. ( Training will be provided )
· Provide service advisory and explaining admission requirement and procedures to customers.
· Liaising and coordinating with fellow colleagues on the service status of customers.
· Handle feedback from customers with good closure.
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· Assist in the billing, collection of payment and handling of day-end settlement.
· Tactfully and professionally follow up with customers, to elicit timely repayments.
· Support daily centre operational administrative tasks.
Requirements
- Minimum SPM Level, Diploma, Degree of relevant field of study (Business).
- Possess good communication and positive attitude.
- Fluent in English.
- PC literature with proficiency in computer skills.
- Experience as customer service role will be an added advantage.
Job Types: Full-time, Permanent
Salary: RM2,200.00 - RM3,300.00 per month
Benefits:
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
- Fixed shift
Supplemental pay types:
- Attendance bonus
Language:
- Mandarin (Preferred)
- English (Required)
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