Responsible in assisting Area Manager / Store Manager & Supervisor in managing sales, operation, asset protection, and administrative duties of the store to insure great customer experience and optimum profitability for the Company.
Sales & Customer Service
- Assist the Area Manager / JStore Manager & Supervisor in overseeing the productivity, understand and support day-to-day store operations, policies and procedures.
- Making sure that every customer is served in a timely manner, and managing customer enquiries and complaints professionally.
- Provide prompt and courteous customer service and resolves customer issues by determining optimal solutions.
- Maintain and control inventories and ensure adequate store supplies.
- Ensure all day-to-day sales transaction is properly documented.
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Marketing
- Identify current and future customer requirements by establishing rapport with potential and actual customers.
- To execute the marketing strategy determined by the Area Manager / Store Manager, Brand Manager & CEO
- To assist the Area Manager / Store Manager & Supervisor on communicating, and managing marketing and merchandising programs.
- To assist the Area Manager / Store Manager & Supervisor in achieving sales targets.
Store Administration
- To assist the Area Manager / Store Manager & Supervisor in all store operational issues, including store housekeeping, store administrative duties, physical inventories, price changes, etc.
- Ensure interior and exterior of store is clean and well maintained according to company standards.
Staff Administration
- To be motivated and inspired in order to achieve productivity and sales goals.
- To take ownership of personal performance and career development plans.
Others
- Perform duties as assigned by Area Manager / Store Manager & Supervisor.
Job Type: Full-time
Salary: RM1,800.00 - RM2,000.00 per month
Schedule:
- Afternoon shift
- Day shift
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