Telesales


 
  • Handle assigned Client list / base and focus on establishing higher contacts to maximize penetration.
  • Proactively engage with clients to uncover business needs and promote cross sell or up-sell for both ETB clients.
  • Ensure prompt and timely call backs are made to clients as committed.
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  • Optimise the usage of Diallers and Lead management system to drive greater performance.
  • Drive adoption of digital offerings through promotion during telesales conversations.
  • Apply skills learned via training programs to drive needs-based conversations.
  • Develop a deep understanding of various products offered and process as relevant
  • Actively share feedback on the sales process / functionalities of Sales dialler to help improve program performance.
  • Collect Client information as needed to serve client and close sales.
  • Ensure all relevant dispositions and notes are updated in system.
  • Display exemplary conduct and live by the Group’s Values and Code of Conduct
  • Work closely with team leader to develop and implement sales plan to achieve targets and drive client engagement.

Job Type: Full-time

Salary: RM2,500.00 - RM3,000.00 per month

Schedule:

  • Monday to Friday

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